Shipping
We ship from our warehouse in Virginia, USA, to the United States and Canada. All prices are in US dollars. We don’t ship to other countries yet.
United States: Standard $6.90, 3–5 business days, free on orders of $100 or more. Express $24, 1–2 business days.
Canada: Standard $19, 5–8 business days, free on orders of $250 or more.
Orders are dispatched within 1–2 business days, and delivery estimates count from dispatch.
Yes. Prices at checkout don’t include Canadian duties, taxes or the carrier’s brokerage fee. These are payable on delivery.
We email a tracking number as soon as your parcel leaves the warehouse. If tracking hasn’t moved for five business days, email support@shopmeheraan.com with your order number and we’ll chase the carrier.
Returns and sizing
Yes. Return any unworn piece with its tags within 14 days of delivery, or exchange it for another size or colour within the same 14 days. Items must be unwashed and unaltered, and return postage is paid by you. Custom-sized or personalised pieces are final sale. Email support@shopmeheraan.com with your order number to start.
Within one hour of placing it. After that it’s already being packed, so email us straight away and we’ll do what we can.
Our size guide is in inches. If you’re between sizes, size up for a relaxed fit. Custom sizing is available for most pieces: email support@shopmeheraan.com with your bust, waist, hip and length measurements.
Visa, Mastercard, American Express, Discover, JCB, Shop Pay, Apple Pay, Google Pay and PayPal. Shop Pay Installments splits the total into four interest-free payments.
Any other question?
Ask the assistant in the chat bubble, message us on WhatsApp, or email us and we will reply within one business day.